Return and Refund Policy
We take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority.
Custom made products such as shades, blinds, shutters, draperies, etc. are fabricated to your specifications and no refunds or exchanges are possible. Custom purchases made through our shop-at-home service require a minimum 50% deposit at time of order. Custom orders cannot be cancelled, and deposits cannot be refunded, once products are ordered, usually within 24 hours of receipt of deposit.
Custom orders placed may not be cancelled or changed once they have been placed. Payment in full is required at the time of order. All orders are FOB shipping point and applicable shipping charges will apply. We do not accept exchanges or returns and do not issue refunds on custom purchases.